How can we help?

Straight answers to the questions farmers and teams ask us most.

Common questions

How accurate is the diagnosis?

CropCare AI gives the most likely diagnosis from your photo. Like any tool, it can be wrong, especially with blurry photos or less common diseases. If the result doesn't match what you see, or the problem spreads quickly, confirm it with a local agricultural extension officer before you spend money on treatment.

Does CropCare work without internet?

No. Photos are analysed online, so you need a data connection when you scan.

Which crops does it cover?

Common food and cash crops, including maize, tomatoes, beans and coffee. The crop library inside the app lists what's covered.

How do I take a good photo?

Hold the phone 15 to 30 cm from the affected leaf, use daylight but avoid harsh direct sun, and fill most of the picture with the leaf. Retake blurry or very bright photos.

Is CropCare free?

The app is free to download. Some features need a subscription. Current plans and prices are shown inside the app.

Is there an iPhone app?

Not yet. CropCare is available for Android on Google Play.

How do I change the language?

In the app, open settings and choose your language. On this website, use the language list at the bottom of any page.

Still stuck?

Send us a message and a person will answer.

Contact us